welcome to afa
Passion. People. Solutions
Associated Fund Administrators is powered by the philosophy of citizen empowerment, and has been at the cornerstone of supporting private healthcare & insurance in Botswana.
SERVICES
Catering to Your Every Need
AFA is committed to ensuring that you and the clientele you serve are consistently and diligently catered to. We boast an array of flexible and competitive premiums that include:
Corporate Health and Wellness Solutions
Customized health programs for companies to enhance employee productivity, reduce absenteeism and reduce health risks by promoting healthier lifestyles
Contact Centre Services
Business process outsourcing for service centres through call centre and self service technologies.
Pharmacy Benefit Management
Our Pharmacy Benefit Management services optimize prescription drug coverage by ensuring access to safe, effective medications at affordable costs, enhancing health outcomes and value for our members.
Fraud, Waste & Abuse Management
Proactive monitoring and detection of fraudulent activity to protect our clients.
Managed Care Programmes
Our Managed Care Programs are designed to provide high-quality, cost-effective healthcare by coordinating services across networks of doctors, hospitals, and specialists. Our programs help members maintain better health outcomes while keeping costs manageable.
Medical Aid Fund Management
Ensuring the efficient management of healthcare contributions and benefits.
Healthcare Funding
and Insurance Administration
- AFA strives to create solutions that facilitate access to high quality, innovative healthcare, financial products and services that has revolutionized the customer experience.
- AFA will be the first choice provider of integrated healthcare solutions and financial services across board.
AFA is fuelled by our strong drive towards;
- Innovation
- Excellence
- Collaboration
- Empathy
medical aid cover to public service employees as well as employees of parastatals (that were previously Government departments) who opt to remain members of the Scheme.
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Administration of Lives
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Average Contact Centre Answer Rate
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Collections Per Annum
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Processing of Claims Per Annum
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