See Frequently Asked Question
What services does AFA Botswana offer
AFA Botswana provides medical aid fund administration, managed care solutions, wellness programs, and support for both individual and corporate clients. Our services ensure members have access to quality healthcare while managing costs effectively.
How does AFA’s managed care program work?
Our managed care program focuses on preventive care, chronic disease management, and wellness. We coordinate with healthcare providers to ensure members receive appropriate, cost-effective treatment.
How do I file a claim with AFA?
Filing a claim is easy. You can submit claims directly through our online portal or contact our customer service team for guidance. Ensure you have all necessary documentation for a smooth process.
Are wellness programs included in my coverage?
Yes, our wellness programs are part of our managed care services, covering health screenings, fitness programs, and preventive healthcare initiatives.
How do I join AFA Botswana?
Joining AFA Botswana is simple. Contact our team through our website, call us, or visit one of our offices. Our representatives will guide you in choosing a plan that fits your needs.
What is chronic disease management, and how does it work?
Our chronic disease management program assists members with conditions like diabetes or hypertension. We offer support for ongoing monitoring, treatment, and lifestyle management to improve health outcomes.
Can I change my healthcare plan?
Yes, you can change your plan if your needs change. Contact our customer service to discuss your options and make adjustments as needed.
How does AFA manage healthcare costs?
Through our managed care model, we work with trusted healthcare providers and offer preventive programs. This approach helps control costs while ensuring quality care.
