AFA First In Service

Over the last 7 years, Service Bridges Consulting has hosted the Diamond Service Awards, with Debswana as the main sponsor. The Diamond Service Awards are an initiative that aims to recognize and celebrate individuals, corporate and Government departments who contribute positively to service and the customer experience in Botswana.

Associated Fund Administrators Botswana (AFA) is proud to have been awarded the Service Barometer award, as an organization that consistently displays high levels of service and holds their customers in the highest regard. We are also proud that one of our team members, Mr. Thuso Setsetse, was awarded the Diamond Person of the Year award, the Service Consistency award as well as the Constellation/ Business Partner award.

The Diamond Person of the Year is a genuinely customer‐focused individual, self‐empowered to improve service and is a customer service champion. He advocates for the customer’s voice, fights relentlessly from the consumer’s corner and wants customer service to happen now! We pride ourselves in the products and services that we offer. With People at the core of our business, our Solutions are tailored to offer value to our customers and we strive to serve with Passion at all times.

We congratulate Mr. Setsetse and assure our customers of the best service experience, always.